Courses

HomeFAQs

Who should I contact if I have a question?

Please visit our contact page for phone and email addresses. To open a support ticket, click here.

Read More

How do parents and teachers work together to support students?

We recognize the importance of communication and support. Branches Learning teachers, supervising teachers (HSTs), parents, and students all have roles to play. The more we work as a team, the […]

Read More

What happens if the class teacher is absent?

Families will be notified as soon as possible. A substitute will host the class or the teacher may post a prerecorded lesson. In case of a last-minute cancellation/emergency, the teacher […]

Read More

What are your withdrawal and refund policies?

Withdrawals must be processed through the student’s school or organization. Contact your supervising teacher (HST) for assistance. Refunds are available if requested within two weeks of the course start date […]

Read More

What happens if my child routinely misses class?

If a student misses two or more consecutive classes and the course teacher does not know why, the supervising teacher (HST) and parent will be notified. Attendance and participation are […]

Read More

Do I need to report absences?

Please let the course teacher know when your child must miss due to an illness or other reason.

Read More

Is attendance required for live classes?

Branches Learning requires steady attendance in each class (typically two hours per week, per class; some electives are one hour per week). Classes are recorded, and families can request access […]

Read More

How do I enroll in the free Blue Ridge Academy tutoring program?

Visit our tutoring page to enroll and learn more about the Blue Ridge-sponsored program.  The student will need to have a mega waiver on file and be approved by their […]

Read More

What if my child needs more support?

Don’t hesitate to get in touch with the teacher to discuss any concerns you may have about your child’s progress.  Tutoring is available for all grade levels and subjects. Click […]

Read More

Why does Branches Learning require students to use cameras?

Students who use cameras typically do better academically and socially than students who don’t. It is difficult for teachers to assess understanding and engagement without reading facial expressions. Relationships are […]

Read More